FREQUENTLY ASKED QUESTIONS

Our oversized drop-shoulder tees are designed for a loose, relaxed boxy fit. They are constructed using heavyweight 240 GSM pre-shrunk cotton. We recommend buying your standard size for that perfect streetwear silhouette. If you prefer a regular/classic fit, size down.

Our Premium Oversized Hoodies are built using 320 GSM French Terry and feature a slightly boxy, comfortable fit with drop shoulders. They have standard sleeve lengths and a plush hood. Order your usual size.

A complete size chart is available on every product page directly above the size selector. If you are still unsure, click our floating WhatsApp widget and our team will guide you based on your height and weight!

Every piece is made-to-order (print on demand) with absolute precision to avoid inventory waste. Orders are typically processed and dispatched within 3-4 business days. Delivery across major Indian cities takes 3-5 business days after dispatch. Total timeline is 5-8 business days PAN-India.

Yes, free shipping is automatically applied at checkout to all orders above ₹999 anywhere in India. For orders below ₹999, a nominal standard flat shipping fee is charged.

As soon as your order is dispatched, you will receive an SMS and an email containing your tracking link. You can also use our 'Track Order' page directly in the navigation bar by entering your Order ID.

We support a wide array of payment methods: UPI (Google Pay, PhonePe, Paytm), Credit/Debit Cards (Visa, Mastercard, RuPay), Net Banking, and PayU wallets. Cash on Delivery (COD) is also available across almost all pincodes in India.

Cash on Delivery is fully supported! Due to additional verification requirements from logistics providers, there is a minor COD processing fee, which will be visible at checkout. Online payments (UPI/Cards) have zero fees.

100% secure. We do not store any payment credentials on our servers. All transactions are processed through leading, PCI-DSS compliant secure payment gateways (PayU / Razorpay) with industry-standard 256-bit SSL encryption.

We offer an easy 7-day Size Exchange policy! If the fit is not exactly how you like it, we will arrange a doorstep pick-up and ship you the replacement size free of cost. Because each garment is custom printed on-demand, we do not support direct refunds unless the item is defective or damaged.

Simple! Just click the floating WhatsApp support bubble or email us at support@massdrips.shop with your Order ID and a photo of the item/tag. Our support team will process your exchange request within 24 hours.

We hold our quality standards to a premium tier, but mistakes can happen! If you receive a wrong size, damaged hoodie, or misprinted artwork, we will ship out a brand new replacement immediately with express shipping at zero extra cost to you.